Terms and Conditions

ai88 Terms & Conditions — Please Read Before Use

Please read these Terms and Conditions carefully before using the ai88 platform. All important information regarding accounts, payments, bonuses, and gaming is clearly set out here.

Last Updated: January 2026
Overview
  • Age Restriction: 18+
  • One Person, One Account
  • Bonuses have their own terms
  • Fraud is Strictly Prohibited
  • A dispute resolution process is in place
  • Terms may be changed at any time

Key Highlights of the Terms & Conditions

To make ai88's Terms easy to understand, each section is presented separately.

Account Register

Each person may open only one account. No one under the age of 18 is permitted to use ai88. Registration with accurate information is mandatory.

Deposits & Withdrawals

All transactions are processed through secure and verified methods. KYC verification may be required for withdrawals. Third-party payments are not accepted.

Bonuses & Promotions

Each bonus has its own wagering requirements. ai88 reserves the right to suspend accounts in cases of bonus abuse. Bonuses may be cancelled if the applicable conditions are not met.

Account Security

Keep your login credentials strictly confidential. Any losses resulting from sharing your password are your own responsibility. If you notice any suspicious activity, contact support immediately.

Prohibited Activities

Multiple accounts, use of bots, collusion, or any form of fraud is strictly prohibited. If such activity is detected, the account will be immediately closed and the balance forfeited.

Dispute Resolution

Submit any complaints or disputes via live chat or email. ai88 reviews all complaints and aims to provide a resolution within 48 hours.

Important Notice: By accessing the ai88 platform or creating an account, you are deemed to have automatically accepted these Terms and Conditions. Please read all sections carefully.

1 General Terms & Conditions

Ai88 is an online gaming platform serving users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between ai88 and its users.

By using the ai88 website or app, you are considered to have agreed to these Terms. If you do not agree, please refrain from using ai88.

Ai88 reserves the right to amend these Terms at any time. A notice will be posted on the website and the effective date will be updated accordingly.

  • These Terms are available in both English and Bengali. In the event of any dispute, the English version shall prevail.
  • Ai88 complies with the laws of various countries, and services may be restricted in certain regions.
  • The minimum age to use ai88 services is 18.
2 Account Registration & Eligibility

You must be 18 years of age or older to open an account with ai88. Use of any ai88 service by minors is strictly prohibited. ai88 may request an ID card or other documents at any time to verify your age.

Each individual may register only one ai88 account. If a single person holds multiple accounts, all accounts will be closed and any accumulated balance may be forfeited.

  • All information provided at the time of registration must be accurate and truthful.
  • To update your name, date of birth, or contact details, please reach out to our support team.
  • A national ID card or passport may be required for account verification (KYC).
  • Ai88 reserves the right to reject any account application without providing a reason.

Warning: If an account is registered with false information, ai88 may close it at any time and all funds held in the account will be forfeited.

3 Deposit & Payment Policy

Deposits at ai88 can be made using various Bangladeshi payment methods, including Mobile Banking, Nagad, and Rocket. All deposits are made in Bangladeshi Taka (BDT).

Minimum and maximum deposit limits apply at ai88 and are subject to change from time to time. Deposits are generally credited to your account instantly.

  • Deposits must be made from a payment account registered in your own name.
  • Deposits made through third parties are not accepted and will be returned.
  • No extra charges are applied on deposits, though the payment gateway may have its own fees.
  • Ai88 is not liable for delays caused by technical errors, but will assist in resolving the issue.

Tip: When making a deposit, please ensure the account number and amount are correct. Providing incorrect details may result in a failed transaction and delays in receiving a refund.

4 Withdrawal Policy

Your account must be fully verified before you can make a withdrawal from ai88. Completing the KYC process is mandatory prior to your first withdrawal. Withdrawal requests are typically processed within 15 minutes to 24 hours.

Withdrawals will be sent to the same payment method used for the deposit. If this is not possible, ai88 may process the withdrawal via an alternative method.

  • A minimum withdrawal amount applies. A maximum limit is also in effect.
  • Wagering requirements must be met before a bonus balance can be withdrawn.
  • Ai88 may temporarily place a hold on withdrawals in cases of suspicious transactions.
  • Ai88 regularly monitors transactions as part of its anti-money laundering measures.
5 Bonus & Promotion Terms

Ai88 regularly offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, and free spins. Each bonus comes with its own terms, which you should read carefully before claiming.

Wagering Requirement: To withdraw a bonus, you are generally required to wager the bonus amount a specified number of times. If this condition is not met, the bonus balance will be forfeited.

  • The same person may not claim the same bonus more than once.
  • Opening multiple accounts to take advantage of bonuses is strictly prohibited.
  • Bonuses have a set expiry date. Any unused bonus will be cancelled once the validity period ends.
  • Ai88 reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is suspected, ai88 may investigate and cancel the bonus.

Please Note: Full bonus terms are always available on the promotions page. Please read all conditions carefully before claiming any bonus.

6 Gaming Rules

All games available on ai88 — casino, Live Casino, slots, fish games, and Sports Betting — each have their own rules. It is the user's responsibility to read the relevant rules before starting any game.

All game outcomes on ai88 are determined by an RNG (Random Number Generator) certified by a third party. No interference with any game result is possible.

  • If a game is interrupted mid-round due to a technical error, the bet for that round is generally refunded.
  • The dealer's decision is final in all Live Casino games.
  • If a match is cancelled in Sports Betting, settlement will follow ai88's established policy.
  • Winnings may be voided if game rules are violated.
7 Prohibited Activities

The following activities are strictly prohibited on the ai88 platform. Violations may result in account closure and legal action.

  • Multiple Accounts: More than one account per person is not permitted.
  • Bots & Automation: Using automated software or bots to play games is strictly prohibited.
  • Collusion: Players colluding to gain an unfair advantage over one another is prohibited.
  • Fraud: Any form of fraud or misconduct is strictly prohibited.
  • Money Laundering: Using ai88 for illegal money laundering is strictly prohibited.
  • Hacking: Unauthorized access attempts to ai88's systems are strictly prohibited.

If evidence of any of the above activities is found, ai88 will immediately close the account, forfeit all balances, and notify law enforcement if necessary.

8 Account Suspension & Closure

Ai88 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

  • In cases of terms and conditions violations.
  • If KYC verification has not been completed.
  • If suspicious activity is detected on an account.
  • At the user's own request (self-exclusion).

Users may also close their account at their own request. In such cases, the opportunity to withdraw any verified balance will be provided. To reopen a closed account, please contact support.

9 Privacy & Data Protection

Ai88 takes your personal data privacy seriously. Our Privacy Policy Discussed in detail in separate sections.

Ai88 never sells or transfers your personal information to third parties. However, certain authorities may be provided with information where required by law or for security purposes.

  • All personal data is protected with 256-bit SSL encryption.
  • Payment details are never stored on ai88 servers.
  • Contact support to view or delete your data.
10 Limitations of Liability

Ai88 provides its platform on an "as-is" basis. ai88 accepts no liability for the following:

  • Issues with games or transactions due to internet disconnection.
  • Errors caused by third-party payment gateways or software providers.
  • Losses resulting from the user's own negligence.
  • Service disruptions caused by natural disasters or unforeseen circumstances.
  • Losses resulting from security vulnerabilities on the user's own device or network.

That said, ai88 always strives to resolve user issues promptly and considers fair compensation where applicable.

11 Right to Amend Terms

Ai88 reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes in advance via email or through the platform.

Continued use of ai88 or logging into your account after any changes constitutes acceptance of the updated terms.

  • The date of any changes will be updated at the top of this page.
  • Contact support if you would like to view a previous version.
  • If you do not agree to the updated terms, you may request to close your account.
12 Contact & Complaints

If you have any questions or complaints regarding these Terms and Conditions, please contact the ai88 support team. We are always ready to assist you.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat button on the website
  • Complaint processing time: Initial response within 48 hours

Responsible Gaming: If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page. We are always here for you.

Terms & Conditions FAQ

Find answers to the most frequently asked questions here.

You must be at least 18 years old to open an account with ai88. Use of any ai88 service by minors is strictly prohibited. A national ID card or passport may be requested for age verification.

No, each person may only register one ai88 account. If multiple accounts are found under the same individual, all accounts will be closed and any accumulated balance may be forfeited.

A wagering requirement means you must place a specified number of bets before withdrawing a bonus amount. For example, a 10x wagering requirement on a BDT 100 bonus means you must wager BDT 1,000 in total. This figure is stated in each bonus's terms.

No. ai88 never sells or shares your personal information with third parties. However, certain information may be disclosed to relevant authorities when required by law. Please read our Privacy Policy for full details.

Yes. For significant changes, users will be notified in advance via email or through the platform. The last updated date will also be shown on the Terms & Conditions page.

Done reading the terms? Get started now

Registration at ai88 is completely free. Open an account today and enjoy the best online gaming experience in Bangladesh.

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